We run IT for businesses and nonprofits, from the helpdesk to cybersecurity. Real people answer at any hour, and we take over the setup you already have.
Flat monthly pricing, with lower rates for nonprofits.
Call us at night or on a holiday and you still get help. Urgent problems get a response at any hour, every day of the year.
When you reach out, a person answers. They already know your systems, so you don't have to explain everything from the start.
We set things up carefully, keep them updated and test your backups by restoring them. That means fewer surprises in the first place.
Example incident
When something goes wrong, we stay on it until it's fixed and cleaned up. Here's how a hacked account in the middle of the night might play out.
Alert: a staff account signs in from another country.
We're on it.
The account is locked and every session is signed out.
We check the other accounts and devices for anything else.
Fixed and cleaned up.
You get a plain-English summary of what happened.
One flat monthly price covers day-to-day support and security.
Helpdesk
Help for your staff whenever something stops working.
Cybersecurity
Protection for sign-ins and email, plus attack detection on every device.
Microsoft 365 and Teams
Accounts, email, files and licenses, set up and kept tidy.
Networks and Wi-Fi
Secure office networks and Wi-Fi, with private links between offices.
Backup and recovery
Copies of your email and files, checked by actually restoring them.
Devices
Laptops and phones kept updated, and locked or wiped if one is lost.
We take over whatever you run today. You don't have to replace anything to start.
We look at your systems and give you a written summary to keep, whether or not you sign up.
We collect the logins and documents from your current provider, so you don't have to chase them.
From then on we handle day-to-day support and anything that goes wrong.
Not covered here? Email us and a person will write back.
A flat monthly price, quoted after the free assessment. It depends on how many people and offices you have. Nonprofits get lower rates.
No. We start with what you have. If something is too old to be safe, we tell you and show you the cost, and you decide when to replace it.
Yes. We can take the parts they don't have time for, like security and backups, and cover for them when they're away.
Yes. Urgent problems, like an office that's offline or an account that's been hacked, get a response at any hour, every day.
Email us and we'll set up a time to look at your systems.
kiowa@madodigital.net